Frequently Asked Questions.
Where do we meet
We meet up at an easy to find location, close to the State library of Victoria on Swanston St, or if you are staying in the CBD I can pick you up from there. Once your photo tour has been paid and confirmed, exact meeting location details will be sent to you.
What to bring
Fully charged extra batteries
Spare flash cards
No need to bring a tripod
Good photos don't rely on blue skies, tours will operate in most weather conditions, only in extreme and dangerous conditions will tours be cancelled.
Generally the tour is ok for disable participants, contact me for further information.
Tour are limited to a maximum of 8 people, a minimum number of 2 people is required for a tour to proceed, if not you will be notified and offered another either another tour date or a full refund.
Gift certificates can be purchased for private tours only and are valid for six months from date of purchase, upon booking you will receive a confirmation email shortly followed by another containing a pdf Gift Certificate with unique booking code. Use this code when booking your tour.
Booking and Confirmation
It is important to provide the following with your booking:
Most frequently used email address & Mobile phone number
Confirmation of your booking will be sent out on completion of your booking. You will be alerted of any cancellations or changes via mobile phone.
If you haven’t received a confirmation email within one day:
Check your Spam Folder - your email server may have accidentally marked the email as spam and removed it from your inbox
If in any doubt email email@example.com
If you believe you have provided incorrect details in your booking, email firstname.lastname@example.org
You may be ineligible for a refund if you miss a tour due to the following reasons:
Not checking your email or phone notices
Providing incorrect details in your booking